Cinch - Remote Monitoring and Management (RMM)

Remote Monitoring and Management (RMM)

Built for efﬁciency:

The primary driver of value for an RMM should be efﬁciency. Cinch Software minimizes management overhead and deployment time with unlimited free implementation, onboarding, and training.

Users ﬁnd signiﬁcant efﬁciency gains through a modern interface built for centralized management, faster navigation, clear documentation, and tools that just work.

Better IT Services:

With Cinch Software, you get all of the tools you need to deliver exceptional IT services in one single-pane-of-glass. Every tool in Cinch Software has been redesigned and built to make technicians more efﬁcient and more effective. Anything that can slow your team down has been removed to ensure your team focuses on delivering value not learning new tools.

RMM software that's as easy to deploy with simple management.

Cinch Software provides remote monitoring and management software that improves the efﬁciency and effectiveness of IT delivery through an exceptional user experience, and all the tools you actually need to manage endpoints remotely.

Rigid automation tools won’t cut it. Get the flexibility to automate today using your original code, some code, or no code.

RMM Features

Getting Started

Endpoint Management

Monitor and manage endpoints, servers, and virtual machines.

Network Management

Monitor and manage network devices.

Asset Management

Track inventory, usage, and the health of your hardware, software, and subscriptions.

Mobile App

Monitor IT assets and remediate on-the-go via your iOS or Android device.

Custom Alerting

Alert on just the events and thresholds you want to monitor to reduce noise.

Managed Antivirus

Protect customers at every touchpoint by leveraging the entire suite of N able integrated, layered security solutions.

Patch Management

Install, deploy, and update endpoint software to keep your network safe.

Scripting and Automation

Automate daily tasks with a powerful 150+ scripting library or build your own.

Remote Access

Attended and unattended support
Fast drag and drop file transfer
Live chat

Custom Branding

A customizable client portal, reports, and systray icon keeps your brand front-and-center.

Credential Exchange

Get seamless and secure access to client endpoints without sharing admin permissions.

Reporting

Keep track of your assets, employees, and tasks, and report on outcomes.

User Administration

Give clients and technicians access to only their assigned endpoints for a true multi-tenant experience.

Cloud Backup

Integrated cloud backup automatically deploys to all your workstations and servers for easy data protection.

API 2.0

Build custom integrations and unique use cases with our robust API.

Ticketing and Billing

Automatic scheduling and tracking Brandable customer portal Mobile app for technicians

RMM Features

Getting Started

Connect Wise Automate

Kaseya VSA

Datto RMM

Ease of onboarding (new customers)

	See it all, onboard it all Find all types of Oss and network devices and automatically apply the right monitoring and automation. Integrate with Intune and Meraki	Automatic Windows Automated discovery and onboarding for Windows agents onlyManually add Network devices	Manually add Network devices Scans the network but doesn’t automatically find network devices	Semi-automatic Agents must be installed in a managed then programmed to scan the devices need to monitor and manage

Monitoring

	See it all, onboard it all Find all types of Oss and network devices and automatically apply the right monitoring and automation. Integrate with Intune and Meraki	Automatic Windows Automated discovery and onboarding for Windows agents onlyManually add Network devices	Manually add Network devices Scans the network but doesn’t automatically find network devices	Semi-automatic Agents must be installed in a managed then programmed to scan the devices need to monitor and manage

Manageability and orchestration

	See it all, onboard it all Find all types of Oss and network devices and automatically apply the right monitoring and automation. Integrate with Intune and Meraki	Automatic Windows Automated discovery and onboarding for Windows agents onlyManually add Network devices	Manually add Network devices Scans the network but doesn’t automatically find network devices	Semi-automatic Agents must be installed in a managed then programmed to scan the devices need to monitor and manage

Patch management

	See it all, onboard it all Find all types of Oss and network devices and automatically apply the right monitoring and automation. Integrate with Intune and Meraki	Automatic Windows Automated discovery and onboarding for Windows agents onlyManually add Network devices	Manually add Network devices Scans the network but doesn’t automatically find network devices	Semi-automatic Agents must be installed in a managed then programmed to scan the devices need to monitor and manage

No-code automation

	See it all, onboard it all Find all types of Oss and network devices and automatically apply the right monitoring and automation. Integrate with Intune and Meraki	Automatic Windows Automated discovery and onboarding for Windows agents onlyManually add Network devices	Manually add Network devices Scans the network but doesn’t automatically find network devices	Semi-automatic Agents must be installed in a managed then programmed to scan the devices need to monitor and manage

Scripting engine

	See it all, onboard it all Find all types of Oss and network devices and automatically apply the right monitoring and automation. Integrate with Intune and Meraki	Automatic Windows Automated discovery and onboarding for Windows agents onlyManually add Network devices	Manually add Network devices Scans the network but doesn’t automatically find network devices	Semi-automatic Agents must be installed in a managed then programmed to scan the devices need to monitor and manage

Security

	See it all, onboard it all Find all types of Oss and network devices and automatically apply the right monitoring and automation. Integrate with Intune and Meraki	Automatic Windows Automated discovery and onboarding for Windows agents onlyManually add Network devices	Manually add Network devices Scans the network but doesn’t automatically find network devices	Semi-automatic Agents must be installed in a managed then programmed to scan the devices need to monitor and manage

Business ownership

	See it all, onboard it all Find all types of Oss and network devices and automatically apply the right monitoring and automation. Integrate with Intune and Meraki	Automatic Windows Automated discovery and onboarding for Windows agents onlyManually add Network devices	Manually add Network devices Scans the network but doesn’t automatically find network devices	Semi-automatic Agents must be installed in a managed then programmed to scan the devices need to monitor and manage

Company

Features

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