Accelerate your business

FAST. SCALABLE. AND A CINCH TO USE!
Getting Started

DESIGNED FOR THE AGILE BUSINESS

Information Technology Service Management (ITSM) Platform
Getting Started

CRM

Manage your business with simple out of the box workflows

PSA

Ensure your employees are productive

Desk

Manage your incidents and service requests

Cloud

Take control of your business

Features You Will Love

One place to consume and manage all your IT and operations— from managed services to cloud services and everything in between.
Getting Started
Automated Runbook

Find, track and know everything about your customer

Learn More
Cloud Ready Solutions

Any cloud anywhere

Learn More
Full CRM & Service Desk

Know your customers and service them well

Learn More
Project Services Automation

Manage all back-office and front-office activities

Learn More

KEEP IT SIMPLE AND STAY IN CONTROL

SELF-SERVICE

Cinch is designed so that you are in full control. You can deploy servers your way and on your time. You can pause them when you are not using them so your don’t have to pay for what you do not consume. You can view all of your devices in one central place, along with seeing the performance and patch level you are at.

WORKBOOK

An online documentation repository to help you maximize your time and efforts when it comes to managing IT.

AUTOMATED DELIVERY

Cinch automation platform is built with the consumer in mind. You don’t have to be an ‘IT person’ to setup a server. Leveraging automation allows you to create a server, backup your data, and have it all delivered within minutes. Keeping IT simple is what we do.

SECURITY

Cinch provides advanced security features like multi-factor authentication, secure internet gateways, robust anti-virus and malware protection so your environment is always secure. Security is our #1 priority.

NETWORK AUTOMATION

Cinch is built on a Software Defined Network so our customers have all the advanced network features they would expect from an enterprise-platform including routing, distributed fire-walling, load balancing, VPN, NAT and many more

SIMPLIFIED DATA MANAGEMENT

Cinch is designed to keep IT simple. Our intuitive structure will guide you to all the resources you need to manage your data. Cinch is what we do.

Empowering Cinch with Microsoft Azure OpenAI Service

Getting Started

Cinch is taking a monumental leap forward by partnering with Microsoft and integrating the Azure OpenAI Service. This strategic partnership is poised to unlock new dimensions of efficiency, innovation, and customer satisfaction. Leveraging Azure's cutting-edge AI capabilities, Cinch can now offer more personalized, faster, and smarter solutions that cater precisely to the evolving needs of our users.

Azure OpenAI Service provides a robust platform featuring advanced natural language processing, machine learning models, and generative AI technologies. This enables Cinch to enhance its product offerings, streamline operations, and deliver exceptional experiences. Whether it's through improving data analytics, automating routine tasks, or developing next-level customer interaction tools, this integration signifies a new era of possibilities. Cinch is committed to harnessing the power of AI to drive transformation, optimize performance, and exceed customer expectations.

Optimized For Service Providers

  • Easy to manage
  • Control your customers
  • Workbooks at your finger tips
  • Deploy your device in real time
  • Managed all end users remotely
  • Full visibility

KEY FEATURES

Designed for all end-users
Getting Started
    CRM
  • Customer management
  • Pipeline management
  • Configuration management
  • E-Commerce marketplace
  • Full Customer Center
    Work Book
  • Secure password management
  • Enterprise-grade security
  • Engagement management
  • Knowledgebase and SOP
  • Domain and SSL tracking
    Business Operations
  • Employee management
  • Identity management
  • Enterprise reporting
  • Employment management
  • Report management
    Cloud Technologies
  • Cloud Servers
  • End user computing
  • Microsoft 365
  • Backup to the cloud
  • Security management
    File Management
  • Centralized team content
  • Transform your folders
  • Team collaboration - any time, anywhere
  • Find what you need fast
  • Get peace of mind
    Desk
  • Ticket management
  • Incident Management
  • Service Requests
  • Change Management
  • Asset Management
    Device Management
  • Asset Tracking
  • Deploy & manage employee's computer remotely
  • Remote application delivery
  • New hire device deployment in minutes
  • Centralized management
    Project Services Automation
  • Seamless data flows and intelligence
  • Maximize available resource utilization
  • Keep track of people's time
  • Maximize project delivery time
  • Manage projects through their lifecycle

CUSTOM PACKAGE?

If you need custom package,
we are here to create it for you.
Getting Started

Trusted By

HAPPY STORIES FROM OUR CUSTOMERS

"Cinch has allowed Contour to save $250K on CRM and Desk costs. The all in one platform for device management and deployment has given us full control over it management costs"

Nicole Schoenewald, VP PMO & Business Operations

"Cinch has allowed me to better serve my customers at an affordable cost. As a local MSP, it's important that I am able to provide the same services as the regional and national players."

Kent Larson, CEO
KL Computers

Frequently Asked Questions?

No. Anyone can sign up, Value Added Reseller(VAR), Cloud Service Providers (CSP) and independent
You will have to sign T&C’s to use the platform, however, you can cancel anytime. Leverage what you need. We do apply larger discounts for longer term use.
Yes. We accept the following forms of payment: ACH, Visa, Mastercard, Amex, Discover, PayPal and Amazon Pay
Simple! Please reach out to support@cinchsoftware.io for any assistance.
No. Single users – 1 person shops are allowed
Yes. You can write your own API into Cinch leveraging any platform you want.
Yes. You can rebrand Cinch if you would like.
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